Charges, Billing & Payment


Charges are based on the type and complexity of the visit or service. Outside of an office visit charge, there could be additional charges for lab tests, X-rays, medical procedures, and supplies. If you are not enrolled in classes during the summer or winter session on the day you receive services at Campus Health, you may be charged a $10 Daily User Fee, representing the Health portion of the Health and Recreation Fee.

Know your rights and protections against surprise medical bills.


Student Discounted Rate: Campus Health bills the patient for charges at discounted rates.

CampusCare: Campus Health bills the patient for the designated office visit fee and for services that are excluded under the plan.

Student Health Insurance: Campus Health will file claims with the Student Health Insurance carrier, which processes the CHS claim for payment according to your plan benefits.  Patient will be charged their office visit copay at time of service.

Commercial Plans: Campus Health is a participating provider to most United Healthcare, Aetna, Cigna, BlueCross/BlueShield, and Health Net Plans. If you are insured under more than one insurance carrier, check to determine which one is primary.

If Campus Health is a Participating Provider - we will file claims with your insurance carrier, which processes the claim for payment according to your plan benefits.  Patient will be charged their office visit copay at time of service.  If we file your insurance claim, you will be mailed a billing statement for any charges that your insurance carrier does not pay.

Registration Forms advising Campus Health of preferred billing will be filled out by the patient. These forms must be completed annually. Patients will be asked to complete a registration form at the time of the first visit of each calendar year or whenever insurance policies/billing options change. There are separate registration forms for medical and mental health services.

If CHS is not a Participating Provider - CHS will not file claims with insurance carriers, charges will be billed to the patient.

You can request an Itemized Medical Statement to submit to your insurance carrier upon check out or download statements online.

    • From the Campus Health home page, click on Appointments
    • Select “Click to Access Patient Link”
    • Enter your NetId and password
    • Type in date of birth
    • Select “Account Summary"


We accept cash, check, Visa, Mastercard or American Express. If you have billing questions, please call our Billing & Claims Department at (520) 621-6487.


Charges not paid the day services are rendered will be forwarded to your UA Student Bursar's account. These charges should be paid as soon as possible to prevent registration holds, cancellation of classes, or other inconveniences. For payment due dates, click here.   

Per Bursar policy, copays, coinsurance or deductible amounts not paid within 30 days of the date of service,  cannot be transferred to the student’s bursar account.  A statement of these charges will be sent to the students address. Students may also receive an email or phone call from Campus Health Service (CHS) staff requesting payment.  Payment for these charges must be paid directly to CHS and will be collected by CHS Business Office or Support Service staff. 


Payment for services rendered will be required at the time of service.  A credit card will be requested to secure payment.